Think Up Interview: Voice Solutions with Sandra Brown

Family: Husband: Dick Brown. Sons: Collin and Craig. Granddaughters: Madison and Callie.

Hobbies: Boating, home decorating, book club, cooking, entertaining friends and family and traveling.

Hero/Mentor: My husband

Favorite MN Hangout: The deck at McCormick’s or our boat.

  1. What or who inspired you to start your business?
    We sold one business and wanted to do something new. We came up with a business plan and started on a hope and a prayer at the kitchen table. After dedicating a lot of time and hard work, things really took off.

  2. In summary, what does your company do?
    Voice Solutions is the premier media integrator. Our team provides services and products that help businesses create exceptional customer and brand experiences. These services include licensed music for businesses, overhead messaging, messaging on-hold, sound masking, digital signage, phone systems and sound systems.
  3. Who can benefit most from your product/service?
    For any business who ever puts anyone on hold, Messaging On-Hold is an absolute must to enhance a business’ brand and sales initiatives.
  4. What does success look like to you?
    Success is having a great environment to do business in, surrounded by bright, intelligent, energetic, fun people who are dedicated to the same goal as you. And being able to work hard at what we do.

  5. Can you tell me your biggest business challenge?
    People don’t understand exactly how our services integrate into their environments and the value those services bring.

  6. What is your favorite customer satisfaction story?
    The very first client we signed is still with us ten years later.